A high-end software development firm located in Madison, Wisconsin.
Two years ago, Jim Remsik and Mark McEahern started Adorable.io, a software consulting business. In just a little over 2 years, they have gone from a team of two vagabonds, squatting in random cafes, to a team with 2,300 square feet of beautiful office space and 15 amazingly talented employees.
ADORABLE USES 3 PRIMARY CHECKLISTS
Adorable utilizes checklists to ensure quality and consistency in their operations.
It’s easy to get caught up in the details of the moment, the demands of client work, or the pressure to find clients. Adorable finds it useful to set aside time every week to reflect as partners and owners on where they were and where they are going. They have missed some weeks, but in a year and a half, this checklist has been used over 50 times.
New Client Onboarding
In most consulting businesses, the frequency of a new client is relatively low. Adorable has used the new client checklist about a dozen times. There were important lessons learned early on that were embodied in the checklist and the checklist was improved with each new client.
New Employee Onboarding
Adorable learned that the key to good employee onboarding is to make new employees feel welcome and to connect them with a buddy who can help them acclimate to the new culture so they understand what’s expected of them, and so they can contribute meaningfully in a reasonable time. They found the checklist helped with that by ensuring everyone had access to all the different systems the company used.