Richard Tubb provides knowledge and tactics to help people grow their IT business by freeing up their time, and concentrating on increasing profits.
Richard Tubb, a UK based IT growth consultant, has been a checklist advocate for years. It is a familiar story how it all began. His team was working on a deliverable where they typically excelled, but this time was different. They forgot a detail. It was this memory blunder that helped him reevaluate how he manages projects. Thanks to checklists, efficiency was improved and details were no longer missed.
Why more IT companies should use checklists…
IT professionals are well trained at their craft. It is a highly skilled profession where some might question, why would someone in IT need checklists? Checklists in any industry are a way of ensuring people are operating at the highest standard consistently. In a profession where a lot of your interaction takes place behind a screen, it is the easiest and most efficient way to collaborate with other people on your team.
4 Checklist Benefits…
1. Cost savings and better use of time
Retention of staff is becoming increasingly challenging and it is important that you use your employees in the correct way. By spreading around the more mundane tasks or assigning them to the appropriate people at your company, you free up the time of your more senior staff allowing them to invest time where you need them.
3. Happy employees
Checklists are the opposite of micromanaging. For instance, it allows managers to provide direction to their staff, outline expectations of tasks that must be completed, and provide the opportunity for feedback. They create a cohesive environment of transparency and productivity.
Tubb recognizes that IT can be a very distracting business. The phone rings, an engineer asks you a question, you get sidetracked. Rather than trying to backtrack every time something steals your attention, you can refer back to the checklist and pick up right where you left off.
Checklists for IT..
In his own business, Richard uses checklists for almost every process from onboarding new clients, writing and publishing blog posts, monthly financial statements, preparing for podcast guests, and preparing for speaking engagements.
A few basic checklists he recommends for firms to get started using checklists in their IT areas.
This is a task IT departments need to manage every day – either for new employees or setting up existing employees with new computers. These checklists include setting up a user with email, active directory accounts, printer set-up, software installations, additional privileges, etc.
According to Tubb, computer disposal checklists are massively overlooked and there’s a significant risk for doing this incorrectly. Properly dismantling a hard drive with proprietary data stored on it is essential when getting rid of a computer. A disposal checklist could include steps about wiping data from the machine, properly recycling parts, and providing the client with a guarantee of proper disposal.