What started as a solution for audit documentation became a tool that teams across Nelson Mullins could use to manage their own business processes.
A focused beginning: audit documentation
Nelson Mullins began with a specific use case for Manifestly: audit documentation. It was a focused starting point for a tool that would later find uses in other parts of the firm.
Audit-related work brings together recurring procedures, the people responsible for them, and documentation of what has been completed. A repeatable workflow can help teams keep those pieces connected, giving them a consistent way to follow a process and record the work.
For Nelson Mullins, audit documentation provided that initial reason to invest in Manifestly. Getting operational was the next step.
From purchase to production in weeks
Introducing a new workflow tool takes time. Teams need to put their processes into the software and learn how to use it in their day-to-day work.
Will Bryan, Director of IT at Nelson Mullins, credits Manifestly’s features and support with helping the team get operational in a few weeks.
“Most workflow management tools take months to implement. The Manifestly solution provides excellent features and great support to get us operational in a few weeks.”
That short implementation period gave the firm a practical starting point: a tool it could put to work on its original audit-documentation need.
A solution that extended to other teams
Manifestly’s role at Nelson Mullins grew beyond the original purchase. Other teams found it useful for managing and implementing their own processes.
That expansion is meaningful because the work supporting a national law firm spans many functions. Each team has its own responsibilities, but recurring processes share a common need: a clear way to organize work and carry it through.
“We initially purchased Manifestly for audit documentation, but it soon became a valuable tool for other teams to manage and implement their own processes.”
The value of the original investment extended with that adoption. A tool selected for one use case became a resource that other teams could apply to their own work.
Helping teams manage their own processes
Bryan’s description highlights the role of those teams: they were using Manifestly to manage and implement their own processes. Different functions could find their own uses for the same tool.
For organizations with many departments, this offers a useful model. Start with a defined need, give the team a way to put its process into practice, and look for other places where the same approach could help.
Starting small, expanding naturally
The Nelson Mullins story begins with audit documentation, a rollout measured in weeks, and adoption by other teams. Those are concrete steps from a focused purchase to a broader role within the firm.
Manifestly’s value went beyond the original audit-documentation use case. It became a practical way for more teams at Nelson Mullins to manage how their work gets done.